Servicing & Repairs

Machine Servicing Update

Due to the increased requests for servicing of machines, we are working on a new system of booking in machines efficiently and safely.

All machines will need to be quarantined on arrival before work can be carried out. To help us manage when machines come in, please email your name, address, contact number and make and model of machine with a brief description of any fault or problem. We can then email a pre-filled form for you to print and sign. This form can then be attached to the machine and dropped off at the shop at a pre-arranged time which will be included in the email.

We offer Sewing Machine and Overlocker servicing & repairs for most major manufacturers

If your sewing machine or overlocker whether old or new, is in need of some attention, the experienced technician at Creative Hands can help.
We have been servicing and repairing machines for customers and Local Education Authorities for over 40 years and always to the highest standards.
 All work is undertaken by experienced mechanics.
  • You will get a written report of the work carried out.
  • All work carries a 90-day warranty.
  • Service to manufacturers’ standards.
  • Easy drop off/collection at our new shop.

If you wish your machine to be serviced then please bring it to us in the shop with the:

  • Foot control
  • Mains lead
  • The standard presser foot
  • Bobbin case and a bobbin 

in order for us to service and test the machine.

To drop off or collect your machine at Creative Hands 223 Northwick Road Worcester WR3 7EJ
At our new shop we have a carpark at the front of the building allowing easy drop off/collection of your sewing machine. If you need any assistance with your machine come into the shop where a member of staff will help you.